RingGo Help centre

When should I expect to receive my Carer Permit?

Carer permits are still paper based and will be posted to you upon applying with RingGo and having the application authorised.

Once you have submitted your virtual application it will take up to five working days (or slightly longer if you failed the validation process and chose to send supporting proofs by post) for NSL Services to review your application. If your application has been authorised, it may take a further five working days for your paper permit to reach you in the post.

Should you require an update on when you are likely to receive your paper permit, you should contact NSL Services on 020 8787 5397. This telephone line is operational between 09:00 and 17:00, Monday to Friday.

Article Id: 100053

Article Last Updated at: 03 Jan 20 11:30

Category: LB of Lewisham Council Permits

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