Welcome to myRingGo

Login Support

How do I register?

To create your RingGo account, simply follow these steps:   Click on 'Register' located in the top right corner of the page or...

12 Jan 2024

Verification code was not received

If you encounter challenges receiving your verification code during the registration process, it could be that you already have an account....

12 Jan 2024

I cant reset my password

If you are encountering difficulties in resetting your password, it's possible that you may need to register for a new account. We kindly...

12 Jan 2024

My account is inactive

We wanted to bring to your attention that there is a possibility your RingGo account might be marked as inactive or is scheduled to become...

12 Jan 2024

I have set my password but I'm still unable to log in

If you have recently updated your account password and are still unable to access your account, it could be that your password is not...

30 Jan 2024

What is multi-factor authentication (MFA) and how does it work?

Multi-factor authentication (MFA) is a security process that requires you to provide two or more forms of identification, before gaining...

7 Feb 2024

Will I have to do multi-factor authentication (MFA) every time I log in?

No, you will not have to do multi-factor authentication (MFA) every time you log in to RingGo.These sporadic checks ensure we keep your...

7 Feb 2024

What is a one-time passcode (OTP) and how does it work?

A one-time passcode (OTP) is a passcode that can only be used once as part of multi-factor authentication (MFA) - a security process that...

7 Feb 2024

Why do I need to do multi-factor authentication (MFA)?

Multi-factor authentication (MFA) is a security process that requires you to provide two or more forms of identification, before gaining...

7 Feb 2024

I haven't received my one time passcode (OTP) - what should I do?

If we ask you to provide a one-time passcode (OTP), it will be sent to you via email or text message (SMS) to the email address or phone...

7 Feb 2024