Online Security


Payment Card Industry - Data Security Standard Level 1

RingGo's sister company, Cobalt Telephone Technologies, is one of the UK parking industry's largest processors of credit and debit card payments. Information captured during RingGo operations, is encrypted and held in accordance with the highest levels of security.

The processes and procedures used by Cobalt have been accredited by independent assessors on behalf of the payment card industry. This is known as PCI-DSS (Payment Card Industry - Data Security Standard) accreditation and all aspects of our UK operations have been accredited to PCI-DSS Level 1. This Europe-wide standard is the highest and most rigorous level of accreditation any UK-based card processing organisation can attain.

For a list of PCI accredited organizations in Europe, please visit the Visa Europe site and click on the list of validated service providers under the top heading.


Data protection

The security features of the RingGo infrastructure ensure that the requirements of the Data Protection Act 1998 are met in full. This means that strict confidentiality is maintained over all information stored and processed about our clients, and card details are always kept safe.

All user data is held onshore in the United Kingdom and is not passed into foreign jurisdictions for processing.



The safety of your personal details 

padlock  Wherever you see this icon, you'll be in a secure section of our web site.

We know that when you use RingGo online you want your personal details and your credit or debit card information to be private and secure. We are committed to providing this security for you.


Encryption

Our secure-server software encrypts all the details in your online transaction. The encryption process takes the characters you enter and converts them into a coded form, which is then securely transmitted.

What this means for you:

  • Your details are secure

  • Your details are safely transmitted to us

  • Your details will be held securely by us


Exceptions

If you have problems using our secure system, it may be that your browser does not support our encryption system. In this case, contact your browser provider (e.g. Chrome, Firefox, Internet Explorer) for further advice or alternatively contact us instead through our online form.